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Online learning is ideal for new hires and job changers and is an excellent way to fit coverage education into the workday. Our new hire training is on-demand, interactive, cost-effective and measurable!

Introductory packages are available! Packages allow you to experience the quality first hand while sampling the curriculum on a trial basis.

**Limited Time Anniversary Promotion**
As our portal provider, New Level Partners, celebrates their 15th year anniversary providing learning and development solutions to the insurance industry, we’d like to share in the celebration with our members. For a limited time, if you purchase ANY bundle on this site, you’ll automatically receive an Emerging Leaders mini-bundle at no additional cost. The mini-bundle includes two courses: Employee Retention and HR Risk Management. After your purchase is made, you’ll receive an email with instructions on how to claim the mini-bundle.

Select a specific curriculum package to train your new hire based on their individual needs and area of expertise. Audiovisual exercises and knowledge checks provide an interactive learning experience giving the new hire a jump-start. Purchase of each package provides 4 month access to the curriculum selected.

Introduction to the Insurance Industry


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The Introduction to Insurance curriculum is perfect for employees or interns new to the industry.

Descriptions of the 7 Introduction to the Insurance Industry Courses


Commercial Lines Coverage Basics


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The Commercial Lines Coverage Basics™ curriculum addresses key insurance topics, core coverages and risk management. This curriculum is an ideal learning experience for new staff (sales, service, underwriting or administrative) and includes 'knowledge checkpoints' to support concept acquisition and retention. The Commercial Coverage Challenge is also included in this series.

Descriptions of the 23 Commercial Lines Courses

Descriptions of the 7 General Insurance Topics


Personal Lines Coverage Basics


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The Personal Lines Coverage Basics™ curriculum addresses key insurance topics and core coverages. The curriculum includes 'knowledge checkpoints' to ensure the acquisition and retention of key concepts.

Descriptions of the 15 Personal Lines Courses

Descriptions of the 7 General Insurance Topics


Commercial and Personal Insurance Coverage Curriculum


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The combined Commercial Lines and Personal Lines curriculum offers both coverage curriculums and the Commercial Coverage Challenge™ at a significant pricing discount. It includes all Introduction to Insurance, Commercial Insurance and Personal Insurance professionally-designed courses. Commercial and Personal Coverage Challenges are also included!

Descriptions of the 23 Commercial Lines Courses

Descriptions of the 15 Personal Lines Courses

Descriptions of the 7 General Insurance Topics


Essentials for CSRs and Account Managers


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The Essentials for CSRs and Account Managers online curriculum includes Business Skill courses (topics include Establishing Credibility, Communication Skills, Business Writing, Negotiation Skills, Customer and Relationship Management and Agency Errors and Omissions Prevention).

Descriptions of the 15 Essentials for CSRs and Account Managers Courses


Emerging Leader’s Series


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The Emerging Leader’s Series is the ideal training series for new team leaders, supervisors or managers. It contains online modules on how to attract and recruiting new talent, HR Essentials™ such as Human Resources Risk Management for your Firm, Employee Retention, Performance Management and Effective Coaching Techniques for Leaders.

Descriptions of the 6 Emerging Leader’s Series Courses


Advanced Communication and Negotiation Skills


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The client management team is often challenged with delivering difficult messages or negotiating the terms of an account. Client facing employees need the sharpest communication and negotiating abilities. This bundle includes modules on elevating negotiation skills, building credibility with clients, delivering powerful messaging on professional relationships and developing and strengthening an elevator pitch.

Descriptions of the 4 Advanced Communication and Negotiation Skills Courses


Business Communication Fundamentals


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Effective business communication is imperative for all employees. This bundle is a great foundational series including essential elements of business writing, verbal communication and time management.

Descriptions of the 5 Business Communication Fundamentals Courses


Client Management Essentials


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Today’s demanding clients require the account management team to anticipate client needs, adapt communication style, balance priorities and manage conflict. This course bundle includes modules to introduce communication styles and how to create a positive impression. It also includes courses on Agency Errors and Omissions best practices.

Descriptions of the 6 Client Management Essentials Courses


Limited Time Offer: Emerging Leader’s Sample


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For a limited time, you may purchase a sample Emerging Leaders Series which includes two modules: Employee Retention and HR Risk Management. After completing the modules, if you’d like to purchase the full Emerging Leaders series we will be happy to deduct the original sample purchase cost from the full series cost.

Descriptions of the 2 Emerging Leader’s Series Sample Courses

On average, each course within a curriculum is 30-40 minutes in length. Purchase grants 4-Month Access per individual to the selected curriculum.

Intro packages are a sampling of modules from each curriculum. Purchase of each package provides 30 day access to the selected modules. When you get hooked (and we know you will), the price of each Intro package will be credited towards the purchase of the Full Curriculum when purchased before the end of your trial period.

Commercial Insurance Package


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The Commercial Coverage Basics Introductory Package includes:

  • Commercial Property Course
  • Commercial General Liability Core Principles Course
  • Commercial Coverage Challenge™ (25 Commercial Coverage questions to gauge Property, CGL, Workers Compensation and Business Auto knowledge)
  • Bonus! Business Writing 101 Module

All for only $59.00! We will credit you $59.00 if you upgrade to a full curriculum within 30 days.

Descriptions of the 4 Commercial Lines Courses


Personal Insurance Package


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The Personal Coverage Basics Introductory Package includes:

  • Homeowners Insurance Property
  • Homeowners HO-4
  • Personal Coverage Challenge (25 Personal Insurance Coverage questions to gauge your understanding of property, liability, homeowners and automobile coverages)
  • Bonus! Business Writing 101 Module

All for only $59.00! We will credit you $59.00 if you upgrade to a full curriculum within 30 days.

Descriptions of the 4 Personal Lines Courses

On average, each course within a curriculum is 30-40 minutes in length. Purchase grants 30-Day Access per individual to the selected curriculum.


*IMPORTANT DISCLAIMER: No curriculum or knowledge checkpoint is designed for use as a pre-employment test. In addition, the curriculums and materials have not been submitted for Continuing Education credits in any jurisdiction.

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